Balani Custom Clothiers LLC
  • 21-Jul-2019 to 01-Oct-2024 (EST)
  • Chicago, IL, USA
  • Hourly
  • Part Time

Operational assistant 

Challenge your thinking and build an amazing career with the best people in the custom clothing and menswear industries! Balani Custom Clothiers provides custom clothing and styling services to high-net worth individuals across the United States, serving as true partners in the presentation of their image. True custom clothing goes beyond simply selling custom-made garments. At Balani, we understand it begins with learning all we can about what our clients want for themselves and how they want to world to see them. We work closely with them to prioritize their needs, utilizing Balani's resources and expertise to create a truly tailored plan to ensure success as they've defined it. Our 25+ professional custom clothiers serve clients coast-to-coast from 14+ locations in 12+ states. We have been recognized by Inc. 5000 for 4 consecutive years, Men's Book Magazine, JW Marriott Magazine and Chicago Magazine and hold five-star ratings on Google, TrustPilot and GlassDoor. We are currently looking for a brand ambassador who will not only add to the team, but grow with us.

 As an Operational Assistant, You Will:

  • Answer incoming calls to the showroom as well as receive clients, vendors and prospects, during normal business hours. This highly visible position requires a polished professional with superior, communication, customer service and organizational skill

  • Greet and direct incoming clients, visitors and business associates in a helpful, professional and pleasant manner.

  • Answer phone calls coming into the showroom regarding satellite markets.

  • Answer inquiries from clients, prospective clients, and business associates; provides clients with time frames and current order information.

  • Sort, process and route incoming and outgoing mail.

  • Copy, fax, and file various materials as needed.

  • Assist in daily shipping and receiving duties

  • Order office supplies and call in repair requests for copier, printers, and fax machines.

  • Perform other duties as assigned.

  • Assist in visual merchandising of the showroom and design of displays.

  • Assist operations and merchandising teams in fabric pricing, fabric book delegations/deliveries, fabric selections per season and collections. 

What Makes This Opportunity Great

  • Opportunity to gain experience in fashion merchandising, operations and social media  within a custom clothing showroom setting.

  • Ability to work with a variety of teams and gain exposure throughout the company.

  • Unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership.

What We Look For

  • High School diploma required. Associate's degree or Bachelor's degree preferred.

  • Minimum of 1 or 2 year's previous customer service or administrative experience.

  • Excellent verbal communication skills; excellent telephone and client service skills.

  • Ability to work independently with minimal supervision; ability to be flexible.

  • Ability to handle clients professionally and manage challenging situations.

  • Working knowledge of MSOffice; Word, Excel, Outlook and social media platforms

  • Good organizational skills with the ability to prioritize, monitor, and complete multiple tasks, either independently or with a team.

Position Specifics

Working hours: 10-15 hours per week, including every Saturday from 10:00-2:00pm

Location: Balani Custom Clothiers Chicago showroom: 55 W. Monroe St, #110, Chicago, IL 60603

Travel requirements: None

Must have a valid drivers license and be able to legally work in the USA





Balani Custom Clothiers LLC
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